1. Program Description
FusedCare sends operational text messages to facility staff who choose to receive them. Messages relate to the recipient's own work schedule — for example a shift assignment, a shift change, a cancelled shift, or a shift reminder. Messages may also include the facility name, home/worksite name, reported time, and shift role needed to identify the shift.
2. Message Content
Shift notification messages contain scheduling information only. They do not contain Protected Health Information (PHI), member names, clinical details, or marketing or promotional content. FusedCare does not send advertising, coupons, or third-party offers by SMS.
3. How You Opt In
SMS notifications are optional. A staff member opts in by providing a mobile number and turning on the SMS notification setting on their FusedCare profile, or by agreeing to SMS notifications when an invitation is accepted. Only staff who have provided a number and opted in receive text messages. Opt-in is not a condition of employment or of using FusedCare, and the same schedule information is always available in the web application, and by email and in-app notification.
4. Message Frequency
Message frequency varies and depends on your schedule. Typically you receive one message per shift assignment, change, or cancellation, and shift reminders when enabled. We do not send recurring marketing or subscription text campaigns.
5. Cost
FusedCare does not charge for SMS notifications. Message and data rates may apply according to your mobile carrier and your wireless plan.
6. How to Opt Out
Reply STOP to any message to stop receiving text messages from FusedCare. You may also turn off the SMS notification setting on your FusedCare profile at any time. After opting out you will continue to receive the same schedule information by email and in-app notification. Reply START to resume messages if you choose to opt back in.
7. Help
Reply HELP to any message for assistance, or contact support@fusedcare.com. You may also reach us by mail at Accountasks Solutions LLC, Phoenix, AZ 850xx.
8. Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
9. Privacy
We collect and use mobile numbers and SMS consent solely to deliver the notifications described in this policy. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Our handling of personal information is described in our Privacy Policy.
10. Contact
Questions about this SMS Messaging Policy may be directed to Accountasks Solutions LLC at support@fusedcare.com.
See also our Privacy Policy · Accountasks Solutions LLC · support@fusedcare.com