Shift Scheduling
Build and publish weekly staff schedules, manage swaps, and ensure coverage.
Creating Shifts (Managers & Directors)
- Navigate to Shift Scheduling in the sidebar
- Select the week using the navigation arrows
- Click + Add Shift or click any empty cell in the calendar grid
- Select the staff member, home, shift role, start/end time
- Optionally set scheduled break times
- Save the shift — it is saved as a Draft until published
Note: Staff cannot see their shifts until the schedule is Published. Always publish the schedule at least 2 days before the shift week begins.
Publishing a Schedule
- Review all draft shifts for the selected week
- Click the Publish Schedule button
- All draft shifts for the week become visible to assigned staff
- Staff receive in-app and email notifications about their upcoming shifts
Shift Views
- Calendar View: Color-coded weekly grid per home — best for spotting gaps
- List View: Chronological list of all shifts — best for reviewing details
Shift Swaps
Who can request: Any DSP or House Manager via the My Schedule page.
- Go to My Schedule and find the shift to swap
- Click Request Swap
- Select a colleague and their shift to swap with
- Enter a reason and submit
- Managers approve/deny swaps from the Shift Scheduling page under Swap Requests
- If approved, schedules update automatically for both staff members
Payroll Export
- Navigate to Shift Scheduling → Payroll Export
- Select a date range and home filter
- Export scheduled hours to Excel for payroll processing
Compliance Tip: Compare scheduled hours with actual clock-in data from the Timesheet Report to identify no-shows or unauthorized overtime.
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